Last updated: [Date]
Welcome to Vayra. These Terms & Conditions (“Terms”) govern your access to and use of the website (the “Site”) and the purchase of any products offered through it. The Site is owned and operated by [Cubic Global Exports] (“Vayra”, “we”, “us”, or “our”).
By accessing the Site, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Definitions
- “Customer”, “you” — any person who accesses the Site or places an order.
- “Products” — the home goods, décor, serveware, and related items listed for sale on the Site.
- “Order” — a request submitted by you to purchase Products.
- “Content” — all text, images, graphics, logos, and material displayed on the Site.
2. Eligibility
You must be at least 18 years of age, or the age of legal majority in your jurisdiction, and capable of entering into a binding contract to use the Site and place an Order. By using the Site, you represent that you meet these requirements and that all information you provide is accurate and complete.
3. Your Account
Certain features require you to register an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately of any unauthorised use. We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent activity.
4. Products & the Nature of Handcraft
Vayra products are made by hand from natural materials such as clay, stone, brass, glass, and wood. As a result, slight variations in colour, texture, grain, finish, and dimensions are inherent to each piece and are not defects. These natural irregularities are a signature of authentic craft and add to the character of every item.
We make every effort to display Products and their colours as accurately as possible. However, actual colours may vary depending on your device screen and settings. We do not guarantee that your display accurately reflects the true colour of a Product.
5. Pricing & Payment
All prices are listed in [US Dollars (USD)] unless otherwise stated, and are inclusive/exclusive of applicable taxes as indicated at checkout. Shipping charges, duties, and taxes (where applicable) are calculated separately and shown before you confirm your Order.
We reserve the right to change prices, promotions, and product availability at any time without prior notice. Payment must be made in full at the time of Order through the payment methods offered on the Site. By submitting payment details, you represent that you are authorised to use the chosen payment method.
6. Orders & Acceptance
Your Order constitutes an offer to purchase. All Orders are subject to acceptance and availability. We may, at our discretion, decline or cancel any Order — including where a Product is out of stock, where there is an error in pricing or product information, or where we suspect fraudulent activity. If we cancel an Order for which you have already paid, you will receive a full refund for that Order.
A contract between you and Vayra is formed only when we send you an Order confirmation or dispatch notification, whichever is later.
7. Shipping & Delivery
We ship to the regions listed at checkout. Estimated delivery times are provided for guidance only and are not guaranteed. Risk of loss and title for Products pass to you upon delivery to the carrier or to the shipping address you provide.
For international orders, you are responsible for any customs duties, import taxes, or clearance fees levied by the destination country. Please refer to our Shipping Policy for full details.
8. Returns, Refunds & Cancellations
We want you to love what you receive. Eligible Products may be returned or exchanged in accordance with our Returns & Refunds Policy, which forms part of these Terms. Certain items — including custom, made-to-order, or sale pieces — may be non-returnable, as specified on the relevant product page.
If a Product arrives damaged or defective, please contact us within [7 days] of delivery with photographs so we can arrange a replacement or refund.
9. Intellectual Property
All Content on the Site — including the Vayra name, logo, product photography, designs, graphics, and text — is owned by or licensed to Vayra and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any Content without our prior written permission.
10. Acceptable Use
You agree not to:
- Use the Site for any unlawful, fraudulent, or harmful purpose.
- Interfere with or disrupt the Site, its servers, or its security features.
- Attempt to gain unauthorised access to any part of the Site or accounts.
- Use automated tools to scrape, harvest, or collect data from the Site.
- Post or transmit any content that is defamatory, infringing, or offensive.
11. Third-Party Links
The Site may contain links to third-party websites or services that are not owned or controlled by Vayra. We are not responsible for the content, policies, or practices of any third-party sites, and you access them at your own risk.
12. Disclaimers
The Site and all Products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Vayra makes no warranties, express or implied, regarding the Site or Products, including warranties of merchantability, fitness for a particular purpose, or non-infringement, except as expressly stated in these Terms or required by applicable law.
13. Limitation of Liability
To the maximum extent permitted by law, Vayra shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or Products. Our total liability for any claim relating to an Order shall not exceed the amount you paid for that Order. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
14. Indemnification
You agree to indemnify and hold harmless Vayra, its officers, employees, and partners from any claims, losses, or expenses arising out of your breach of these Terms or your misuse of the Site.
15. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of [India], without regard to conflict-of-law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of [New Delhi, India].
16. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on this page with an updated “Last updated” date. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.
17. Contact Us
For any questions about these Terms, please contact us at:
[Cubic Global Exports]
Email: info@vayra.com
Phone: [+123 455 677 99-4]
Address: [1/A, Booston Tower, New Delhi]
